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Social & Reputation

Social Media Audit

Channel-by-channel analysis tailored to your subject's industry. Ships in four editions — SaaS & Tech, Industrial, Consumer, and Professional Services — so the platforms covered, review sources, sentiment signals, and benchmarks all match where your category actually shows up. Pick the edition (or let AI suggest one) when you configure the report.

USD · one-time · per company

What's included

Platform-by-Platform Breakdown

Detailed analysis of presence across LinkedIn, X/Twitter, Instagram, TikTok, Facebook, Reddit, YouTube, and review platforms like G2 and Capterra.

Sentiment Analysis

Aggregate sentiment scoring across review sites, social mentions, and community discussions — with trend direction.

Competitor Social Benchmarking

Side-by-side comparison of follower counts, posting frequency, engagement rates, and audience growth across platforms.

Engagement Pattern Analysis

When competitors post, what formats perform best, which topics drive engagement, and where conversations are happening.

Crisis & Early Warning Signals

Detect negative sentiment spikes, emerging complaints, and reputation risks before they become full-blown crises.

Content Mix Recommendations

Data-driven suggestions for content types, posting cadence, and platform prioritization based on competitor performance.

Four editions · one audit

Pick the edition that matches where your category lives

A SaaS audit and a consumer-brand audit aren't the same exercise — different platforms, different review sites, different benchmarks. Social Media Audit ships in four industry editions, each with its own platform priorities, review-source mix, and engagement benchmarks. Pick the right edition when you configure your report, or let our AI suggest one based on your company profile.

SaaS & Tech

Cloud platforms, dev tools, B2B / B2C software, marketplaces, APIs.

LinkedIn-led with a strong dev-community layer (X, YouTube, Reddit, Hacker News). Review sources include G2, Capterra, TrustRadius. Benchmarks calibrated to B2B-software posting cadence and engagement norms.

Industrial & Manufacturing

Hardware, equipment, OEMs, contract manufacturers, industrial suppliers.

LinkedIn-dominant, with trade-press mentions, YouTube product / facility tours, and industry-association signals. Consumer review platforms intentionally de-emphasised — we don't pad the report with thin data.

Consumer & Retail

DTC brands, CPG, e-commerce, retail, food & beverage, apparel.

Instagram and TikTok lead, with influencer-mention tracking, UGC patterns, and Amazon / retailer review signal. Reputation sources include Trustpilot, Yelp, and platform-native review surfaces.

Professional Services

Agencies, consultancies, IT services, accounting, legal, professional firms.

LinkedIn-anchored with thought-leadership signal — long-form posts, partner / employee amplification, conference and podcast mentions. Reputation sources include Glassdoor, Clutch, Chambers & Partners, Vault, and Best Lawyers.

Not sure which edition fits? When you configure your report, our AI will recommend an edition based on your company profile — you can accept it or override with one click.

Who it's for

Social Media Managers

Benchmark your social performance against competitors and discover content strategies that are working in your space.

Brand Teams

Understand how your brand is perceived relative to competitors across review sites, social platforms, and community forums.

PR & Communications

Monitor competitor reputation signals and identify opportunities to shape the narrative in your favor.

Community Managers

See where your competitors' communities are most active and what topics drive the most discussion and engagement.

See the full picture of your social landscape

Professional PDF delivered in hours. One-time purchase, no subscription, no auto-renewal.